Simply take your delivery note or order confirmation and the product you wish to return or exchange to a Zee & Co Branch within 14 days of receipt and inform the sales assistant you purchased the item online. You can print off a new Returns Procedure Guide here. If your parcel does not contain a free UK Royal Mail returns label, please contact our Customer Care team to obtain a new one. Please click here for full terms and conditions. Attach the Royal Mail returns label to the outer packaging of the parcel and drop it into an official UK Post Office. Please complete the details on the Returns Procedure Guide (which you will find enclosed with your order) and return the information with the unwanted item(s). If you would like to return your purchase (sale or non-sale) for a refund, simply return your item(s) within 14 days of receipt and enclose either a copy of your original invoice or returns procedure guide (which you will find enclosed within your order).įor exceptions and full returns terms and conditions please click here. For your ease we offer several return options. we want you to be fully satisfied every time you purchase from us and even though we inspect every item before an order is shipped, we understand that occasionally you may wish to return an item to us for a refund.
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